Your Surface may go to sleep and refuses to wake up, so you meet the issue of Microsoft Surface screen black but keyboard lights up. If the Surface charging light does not go on, your charger may go wrong, and change one to connect it to your laptop and the power source. Next, turn on a Microsoft Surface laptop to see if the issue is solved. Use the power cord that came with your Surface to charge your device. As a result, Microsoft Surface black screen appears. If you are using a device for a while without plugging in, the battery may run out of power. If this won’t work, try the other ways below. You can connect them to the Surface one by one to check which one is at fault. If yes, chances are that one of the accessories is the issue. Then, power on the Microsoft Surface to see if the black screen disappears. This is the first thing you can do to check if connected peripheral devices may be blocking your Microsoft Surface from turning on as normal.ĭisconnect any devices that have been plugged into your Surface, including a mouse, keyboard, external hard drive, Surface Dock, etc. Try them one by one when your Surface Pro 7 screen goes black randomly or the issue of black screen appears on any Surface device. We can never promise 100% success but these methods are effective in many instances. What should you do to fix Microsoft Surface black screen with cursor/logo? Go to find methods from the following part now. Sometimes you can see a cursor or a logo on the black screen but the device cannot turn on. To be specific, when turning on Surface Pro 7, 4, or 3, the keyboard lights up but the screen is black. According to reports, Surface Pro black screen always happens unexpectedly. If you are running an Acer laptop, refer to this post - How to Fix Acer Laptop Screen Black But Still Running? Try 7 Ways to find solutions.įor Microsoft Surface users, this post is the one you need. How to Recover Data from Microsoft Surface with Black ScreenĪ black screen is a common system issue on your computer.How do you fix a black screen on a Surface? You come to the right place and MiniTool will show you how to recover Microsoft Surface with black screen.

Microsoft Surface black screen is a common issue that can happen on Surface Pro 7, 4,3, etc.

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